Hotel Classification

4 Star Hotel

Hotel Description

Lake Kivu Serena Hotel is situated on a sandy shores of Lake Kivu and surrounded by beautifull tropical gardens, with the nearby virunga volcanoes providing a spectacular backdrop on one side and a fantastic view of the lake on the other.

Accommodation comprises of air conditioned deluxe rooms, family rooms, luxury suites and a room specially for the disabled guests.

The Hotel offers 148 rooms which Comprises of : 60 Standard Rooms, 37 Superior Rooms, 19 Deluxe Rooms, 18 Junior Suites, 7 Prime Rooms, 6 Executive Suites and one Presidential Suite.
All rooms are air-conditioned and have WIFI, private bathrooms with a bath tub and shower, Minibar,TV, Private safe, coffee/tea making facilities, a hair dyer and a wardrobe.
Most of the rooms are designated ‘non-smoking’, smoking rooms can be arranged with prior notice

Recreation: Facilities include:
* 24-hour room service
* Air-conditioning
* WIFI and in-room modem hook-up
* Direct-dial phone
* Satellite TV
* Private safe
* Tea and coffee-making facilities
* Mini-bar
* Porter/concierge
* 24-hour on-call doctor
* Business Centre
* ‘Maisha’ Health Spa
* Restaurant
* Swimming pool
* Conference and social events centre
* Business centre
* Gymnasium

Remarks: Rates are based on bed and breakfast accommodation and are inclusive of taxes

Reservations that are canceled, reduced in length of stay or reduced in numbers are subject to cancellation and no show fees.

NOTE: Prices and availability are subject to revision without prior notice owing to currency, tax, levy and seasonal fluctuations



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