Hotel Classification

5 Star Hotel

Hotel Description


Nairobi Serena Hotel in Kenya is located in central Nairobi overlooking Central Park and five minute’s walk from the Central Business District. or by road the hotel is a 30 minute drive away from Jomo Kenyatta International airport and a five minute walk from the city center. Nairobi Serena is Set amongst the lush-green extensive tropical gardens, looking out over the beautiful green avenues of Central Park and a panoramic view over the glittering towers of downtown Nairobi, the Serena Hotel has one of the finest locations in the city. Nairobi Serena is constructed from ecologically sympathetic materials; the interior décor of the hotel reflects cultural influences and a breadth of African heritage into one elegant and harmonious whole. Serena is considered the leading hotel in Nairobi for its standards of accommodation, food, service and amenities. The elegantly designed bedrooms have lovely designs and most have views of either Nairobi skyline across Central Park or of acacia groves and lush gardens. The main restaurant, Mandhari, offers some of finest cuisine and the Maisha Health Club is the best in the country. The Serena hotel also boasts up-to-date business services and exceptional Conference facilities

The Nairobi Serena is renowned for its ‘Mandhari’ fine-dining restaurant, which is universally acknowledged as one of Kenya’s finest. The Nairobi Serena Hotel also offers a world-class Conference Centre and the exclusive ‘Maisha’ Health Club and Spa.Nairobi’s undisputed business venue of choice, for visiting executives and regional corporate event planners alike, the Nairobi Serena offers an unrivalled choice of executive suites, global connectivity, business support, conference-planning proficiency, product launch expertise and high-profile international corporate events venues.


v  Wide selection of rooms and suites

v  All with AC, satellite TV, Wi-Fi and voice-mail

v  Extensive gardens and grounds

v  International 24-hour restaurant

v  Patisserie, gelateri, coffee bar and teashop.

v  Pool bar and poolside brasserie

v  Mandhari fine-dining experience and Mediterranean Terrace

v  Ethiopian-styled Aksum Bar

v  Luxury heated swimming pool

v  ‘Maisha’ Spa and Health Club

v  Dedicated world-class event and conference centre

v  Business Centre, travel desk, taxi and limousine service

v  Wedding planning service

v  Unisex hair salon

v  Gift Shop, news-stand and travel requisites kiosk

v  Baby-sitting, family rooms, children’s dining/menus


 Serena offers a wide range of Nairobi rooms and suites, all of which are elegantly presented in a fusion of international and pan-African styles. All our rooms and suites in Nairobi are equipped with: air-conditioning, 2 telephones with international direct-dial and voice-mail, Internet (Wi-Fi and hard-wire connection), mini bar, digital safe, tea/coffee making facilities, LCD flat-screen satellite TV, 24-hour room service, dedicated resident’s lounge, laundry, valet and shoe-shine.

While most of our rooms are designated as non-smoking, a number of rooms are available for smokers, but these should be booked in advance. Quiet rooms can also be booked in advance.

All our Nairobi Serena rooms enjoy the use of:

v  concierge, travel desk, taxi and limousine services.

v  ‘Maisha’ Spa and Health Club (golf can also be arranged)

v  Heated Swimming Pool

v  Bambara Resident’s Lounge

v  shop, Unisex Hair and Beauty Salon


Equally viable as a presidential/CEO, honeymoon or VIP venue, Serena selection of luxuriously-appointed suites comprises:

The Executive Suites

 offer six open-plan Executive Suites, each of which feature a king-sized bed


The majority of Serena rooms are either Standard or Superior rooms. Standard rooms enjoy views either over the central park, or the Nairobi Cathedral. Interconnecting rooms can be supplied for family groups.

Deluxe Rooms have either queen-sized double beds.


Serenity and calm in the centre of the city

The three open-plan Garden Suites offer a spacious room (with king-sized bed), which extends into a sitting room. The Serena sitting room opens on to a private garden patio.


Exceptional elegance and exclusivity

The Bataleur Suite

A stand alone suite of generous proportions, the elegant Bataleur Suite features a spacious ensuite bedroom (with king-sized bed) and a separate sitting room (with integrated work-space).


Serena restaurants, cafés and bars

The Nairobi Serena Hotel offers a number of dining experiences, and a selection of bars, coffee shops and café areas, both inside and out. The hotel also features a dedicated resident’s lounge: The Bambara Lounge, which offers a café service, newspapers and private seating throughout the day. Or try their restaurant in Nairobi, the Mandhari, renowned for the excellence of its seasonally inspired menu and extensive wine cellars.


The Nairobi Serena Hotel Conference Centre is Nairobi’s leading social and corporate venue and has been designed to complement the assured elegance that already distinguishes the Nairobi Serena Hotel from all other capital city business venues.

The hotel offers:

v  The Ballroom Suite (inclusive of The Allamanda and Frangipani Function Rooms)

v  The Conference Centre comprising: The Amani Room, The Hibiscus, Canna and Lantana Rooms, each with their own break-out spaces.

The Serena Group has unrivalled experience in organizing a unique range of corporate and social events in Kenya, all of which are supported by state-of-the-art facilities, orchestrated by highly-trained personnel, and enjoy luxury accommodation, world-class catering and diverse leisure options.

Event Services in Nairobi include:

v  PA system, table microphones, cordless microphones, TV/Video/DVD, LCD projector/screen, podium, white boards/flip charts and markers.

v  Wi-Fi connectivity.

v  Delegate pads, pens/pencils and 1-litre mineral water.

v  Modern, modular events furniture, which can be tailored to your specifications.

v  Business support (secretarial services, photo-copying, Wi-Fi and a full range of global communications).

v  Registration staff and conference organization support.

v  Floral services.

v  24-hour generator back-up.

v  Travel desk for onward bookings or local safaris.

v  Concierge services.

v  Limousine and taxi services.

v  ‘Meet and greet’ services.

v  State Suite, executive and business suites.

v  Extensive secure parking.

v  Health Club and Spa for your delegates.


 ‘Maisha’ means ‘life’ in Swahili and with its spacious state-of-the-art facilities and opulent surroundings our Maisha Health Club and Spa in Kenya is one of Nairobi’s finest.

     Facilities include:

v  A 25-metre heated outdoor pool with sun-deck and café service.

v  Spa facilities to include Jacuzzi, steam room, sauna, juice bar and sun-deck .

v  State-of-the-art gymnasium with both cardio and isotonic machines

v  Aerobic studio offering class and workout sessions in: cardiovascular, kick-boxing, dance, salsa, step aerobics, ‘Aero-tone’, ‘Astanga Vinyasa’ and ‘Hatha’ yoga, spinning, ‘Tai chi’ and ‘body stretch and sculpture’.

v  Four treatment rooms offering a wide range of holistic well-being to include: ‘Elemis’ massage, facials, body brushing and scrub, aromatherapy, reflexology, manicure and pedicure.

v  Golf: we can arrange for our guests to play at any of a number of nearby courses including the Royal Nairobi Golf Course and the Railway Golf Course


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